Shipping policy

Last updated: October 15, 2026

This Shipping Policy explains how Zenithverve processes, ships and delivers your orders.

Order processing

Orders are processed on business days (Monday to Saturday, excluding public holidays). We verify and dispatch orders within 1 to 2 business days of receiving them. Orders placed on a Sunday or a public holiday are processed on the next business day.

Delivery time

Once dispatched, most orders are delivered within 5 to 7 business days anywhere in India. Deliveries to remote locations, north-eastern states, island territories and areas affected by weather, strikes or local restrictions may take a few days longer.

Delivery timelines are estimates and are not guaranteed. We are not responsible for delays caused by the courier, incorrect or incomplete addresses, unavailability of the recipient, or circumstances outside our control.

Shipping charges

Shipping charges, where applicable, are calculated and shown at checkout before you pay. Any free-shipping threshold or offer in force will also be applied at checkout.

Order tracking

As soon as your order ships we email you a confirmation with the courier name and tracking number. Tracking information can take up to 24 hours to become active on the courier's website. If your tracking has not updated for more than 48 hours, write to us and we will follow it up with the courier.

Address accuracy

Please check your shipping address, pincode and phone number carefully before placing an order. We cannot change the address once a shipment has left our warehouse. Orders returned to us because of an incorrect address or a failed delivery attempt may be reshipped at an additional shipping charge.

Failed delivery and return to origin

Couriers normally make up to three delivery attempts. If the shipment cannot be delivered and is returned to origin, we will contact you to arrange a reshipment, or refund the order value after deducting the shipping and return charges actually incurred.

Damaged or missing shipments

If your parcel arrives open, tampered with or damaged, please refuse the delivery where possible and inform us within 48 hours at izhankazi386@gmail.com or +91 93735 89386, with photographs of the package. We will investigate with the courier and arrange a replacement or refund.

International shipping

At present we ship within India only. If you would like to place an order from outside India, please contact us and we will let you know whether it can be arranged.

Contact us

Zenithverve
Bhosa Road, Arunodaya Society, 12A
Yavatmal, Maharashtra 445001, India
Phone: +91 93735 89386
Email: izhankazi386@gmail.com